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Customer profiles and contact details, personal discounts and notes, communication and sales history log, real-time data onto inventory, records, and payment records.

Send automated email notifications for closed records and other custom notifications that make clients happy.

Send automated SMS notifications for closed orders, on-my-way alerts, and other custom notifications that make clients happy.

Assign a type-dependent default status automatically to newly-created record entries prompting them to a more personalized workflow, specific action, or chosen employee.

Quickly note things you need to do or remember and have them available at a glance.

Instead of printing a record document and have the customer sign it with a pen, with FixFix you can send any document to a tablet or phone and have the customer sign on the touchscreen. After signing, an email containing the document is automatically sent to the customer. Easy!

The kiosk is the tablet (or any device with a browser) where customers sign the documents your service sends them. While no one is signing, it plays your images and videos: offers and promotions, your services and prices, or the accessories you sell. Upload the files in the app, group them into one or more playlists and choose which playlist each kiosk plays.

Make and take calls directly from your browser, automatically log a record of inbound and outbound calls, surface real-time data on missed calls, listen to call recordings.

Ability to track customer reviews in which they rate your company on a 5-point scale or text messages.

Manage records, track repairs, sales, services, customers, assets, parts, and materials in real-time, easily track activities in record timeline, manage details on the go.

Improve sales and service delivery, optimize costs, dynamically adjust stock levels and markups, use bulk actions, add price tags and codes.

Organize your records the way you want to. With Custom Record types you can easily separate a group of records from another. For example you could have a Customer, Warranty or Internal Record types.

Show your Customers you care for them by providing them a Device Loaner while their Device is being repaired.

This feature allows you to issue and manage warranties for any product or service, keeping validity periods and applicable conditions under control at all times. Record customer claims directly in the app and walk through the entire flow, from registration to acceptance or refusal. Reduce response times, eliminate errors, and strengthen your customer relationships through a transparent and efficient process.

With the SmartBill integration you can effortlessly manage receipts, invoices and financials. Generate and send receipts and invoices directly from our app, keep your records synced in real-time, and ensure tax compliance, all in one place. Streamline your billing process and focus on what really matters: growing your business.

Stay on top of your cash flow, easily monitor payables, receivables, payment settlements and client returns.

Track balances and payment settlements, simply pay and get paid without struggling with tedious reconciliations.

Assortment report, report on cash flow, records, sales, inventory, SMS outreach and the rest of analytics in just a few clicks.

Ability to configure allowed actions and operations at each cashbox level, as well as expand or limit permissions for each employee.

Multiple Locations.

Data-driven performance metrics and easy-to-read visual analytics within a custom period of time or compared to the figures produced for prior months, quarters, or years.

Want to keep your users informed with latest news or just send a message? You can easily do that with Announcements feature.

The Reception Notes feature helps you effectively manage your inventory. Easily record and track incoming stock, ensure accurate inventory levels, and maintain clear records of all items received. Keep your stock organized and your operations running smoothly.

The Invoices feature allows you to easily generate and manage Invoices for all your sales transactions. Provide customers with clear, professional invoices, and keep accurate records for your business. Simplify your sales process and enhance customer trust.

The Sales Receipts feature allows you to easily generate and manage receipts for all your sales transactions. Provide customers with clear, professional receipts, and keep accurate records for your business. Simplify your sales process and enhance customer trust.

Logging of all user actions from account login to editing records.

Track your users’ break times with ease. Users can keep track of their breaks at any time.

Restrict login access to the application based on IP address on a per user or per user role basis.

Full customer support.

Real-time assistance by our technical experts to get your FixFix account set up and running seamlessly.

In addition to account setup, our support team assists employees with getting started and operating FixFix.