Customers find out on their own when their device is ready

Automatic messages

You choose which messages go out, when and on which channel, with a link to the status page.

• SMS, email, Telegram and push notifications
• Sent on their own when the status changes
• They use the record’s details: customer name, device, technician

Zero-cost SMS

Send SMS for free through your Android phone with SMSGate, or from the FixFix notification number, free for Romanian numbers. RoboSMS also sends through your phone, with very cheap credits.

WhatsApp in one click

From the record or the customer’s profile, open WhatsApp with the customer’s number and the message already written.

Status page

Every record has a page with its own link, which the customer opens with no account and no app.

• Repair progress, photos and the price quote
• Sign documents from home
• A QR code for each customer

In-app notifications

The team sees in one place what is happening with records and orders.

5-star reviews

Ask for a review automatically when the record closes or at any status, with a link to Google or Facebook.

• 5-star questions and/or free text
• Adapt the text per location or per type of job

Warranties

Issue the warranty from the record as a PDF. You set the period: per device type, per part or per service.

• PDF built from the record’s details
• Warranty history for each customer