From the counter to handover, without paper

The service record

Take in the device, fill in the record and the customer signs. Everything stays linked to the device’s history.

• Record with serial/IMEI, fault, accessories and photos
• Price quote the customer approves from a link
• Device label and handover receipt in one click

Voice intake

Press a button, describe the device and the fault, and the AI fills in the record. It works in any language.

• Fills in brand, model, fault and any other field, your own fields included
• Check and correct any field before saving

Find any record

Search by customer name, phone, email or any other detail and see every matching record.

Everything about a device, from its IMEI

Enter the IMEI and see right away which device it is, with a picture of the model.

• The IMEI’s history and earlier records
• See whether the device has been in before
• Blacklist check

Customer profile

Everything about the customer in one place: records, payments, calls and messages, notes, reviews, warranties, GDPR and orders.

• Duplicate customers are flagged as you type
• Import customers from CSV
• Group customers with tags, such as VIP or companies
• GDPR delete and export in one click

Three ways to sign

The customer signs on your device, on the kiosk at the counter or on their own phone through a link.

• Link by email, SMS, WhatsApp or QR
• Prefer paper? Take a photo of the signed document and upload it to the record
• The customer gets the signed document automatically
• Signed documents are kept with the date and time of signing

Print templates

The record, the warranty or any other document prints with your logo and the record’s details already filled in.

• Create any document template
• Details fill in from the record

Loaner devices

Keep track of the devices you lend customers while you repair theirs.

• Who has the device and when it came back
• Notes at handover and return
• History for each device